Gaming is about more than winning — it's a place for entertainment, fun, and excitement. b399 wants you to enjoy every moment, but always responsibly. Responsible gaming isn't just a policy; it's our commitment to you.
Responsible Gaming means maintaining conscious control over your time, money, and mental well-being while you play. At b399, it means enjoying the game — without ever losing yourself in it.
Online gaming and betting are a form of entertainment — much like watching a movie or going to a cricket match. b399 wants every user to enjoy that experience in a healthy, controlled way. Gaming should never be seen as a solution to financial problems.
B399's responsible gaming framework is built on three core principles — awareness, limit-setting, and support. We believe that with the right tools and information, every player can decide for themselves when it's time to stop.
Problem Gambling develops gradually. Many people don't realize when their gaming habits are slipping out of control. Watch out for these warning signs:
If any of the above signs apply to you, take action now. b399's support team is always here for you. Asking for help isn't a weakness — it's the smart thing to do.
B399 offers a range of effective tools to help you play responsibly. You can access all of them anytime from your account settings.
Setting limits at b399 is simple. In just a few steps, you can create a safer gaming environment for yourself.
Log in to b399.bet with your username and password.
Click the profile icon in the top right corner and select "Account Settings".
Click on the "Responsible Gaming" tab.
Choose the limit type — deposit, bet, loss, or session — then enter the amount or time you want to set.
Click the "Save" button. Reducing a limit takes effect immediately.
Ask yourself the following questions — and answer honestly:
Are you being dishonest with yourself about how much time or money you spend gaming?
Is gaming affecting your family, work, or studies?
Are you repeatedly trying to win back money you've lost?
Are you borrowing money or cutting back on essential expenses to fund your gaming?
Do you feel irritable or restless when you're not gaming?
Are the people close to you concerned about your gaming?
How we keep your gaming safe and responsible
B399 follows a strict age verification process at registration. We use KYC verification to confirm identity and ensure that no one under 18 can access the platform.
18+ MandatoryOur advanced limit system lets you stay in control of your deposits, bets, and losses. Reductions take effect immediately, so you're protected in the heat of the moment.
Effective ImmediatelyAutomatic pop-up notifications will appear at set intervals to remind you how long you've been playing and how much you've spent. Staying aware is the first step to preventing excessive gaming.
Automatic AlertsActivate self-exclusion to step away from the platform, whether short-term or long-term. Choose a period from 6 months to 5 years — logging in will be completely blocked for the entire duration.
Full LockoutB399 regularly publishes information and guides on responsible gaming. We believe that informed players are better equipped to make the right decisions and take action before problems arise.
Preventive EducationOur trained support team is here for you 24/7, every day of the week. If you have any concerns about your gaming, reach out via live chat or email — no judgment, just help.
Non-Judgmental SupportAccess anytime from your b399 account
Set a daily, weekly, or monthly maximum on your deposits. Once set, you won't be able to deposit beyond that limit.
Effective ImmediatelySet a maximum loss limit for a given period. Once you reach the limit, your session will automatically stop.
Automatic ProtectionSet a time limit for your gaming session. Once the limit is reached, you'll be logged out automatically.
Time ControlTake a temporary break of 1 day to 6 weeks. You won't be able to log in during this time, but your account will reactivate automatically once the period ends.
Cooling-OffBlock access to the platform entirely for 6 months to 5 years. Access is not restored automatically when the period ends — you must submit a separate request.
Long-Term ProtectionGet pop-up reminders every 15, 30, or 60 minutes. It helps bring you back to reality and out of the game zone.
Smart AlertsQuestions You Might Have