B399 Terms & Conditions — Know Before You Play

Welcome to b399.bet and all associated services. b399 is an online gaming platform offering Sports Betting, Live Casino, slots, and other entertainment gaming services to players in Bangladesh and beyond.

By using any b399 service, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using b399's services.

B399 is an internationally licensed operator. All games on our platform meet international standards and are verified using RNG (Random Number Generator) technology. Transparency and fairness are at the core of everything b399 does.

To open an account and enjoy gaming services at b399, the following conditions must be met:

• You must be 18 years of age or older. b399's services are not available to minors.
• Online gaming must be legally permitted in the country where you are located.
• Each person may operate one account only. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be accurate, complete, and your own.
• You may not create an account on behalf of someone else or using another person's details.

Registering with b399 is quick and straightforward. That said, there are a few important guidelines to follow — both during registration and afterward — to keep your account secure.

• Your password must be strong — at least 8 characters, including uppercase letters, numbers, and special characters.
• Never share your login credentials with anyone.
• If you notice any suspicious activity on your account, contact b399 Support immediately.
• Always log out after using a public computer or someone else's device.
• We strongly recommend keeping two-factor authentication (2FA) enabled on your account.

You are fully responsible for all activity on your account. If you believe someone has accessed your account without your knowledge, notify b399 immediately and we will investigate and take the necessary action.

You can easily deposit on b399 using popular mobile banking options including bKash, Nagad, and Rocket. For full details on payment methods, visit our Payment Page here.

• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Deposits are typically credited to your account instantly.
• Withdrawal requests are typically processed within 1–24 hours.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals must be made through the same method used for the original deposit — no alternative methods are permitted.
• b399 reserves the right to place payments on hold pending verification in cases of suspicious transactions.

B399 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, detailed on the respective offer page. General bonus terms are outlined below:

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• The welcome bonus is available to new members once only.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Every bonus has a set expiry date — any unused bonus will be forfeited once it expires.
• b399 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses apply to legitimate gaming activity only — any use of betting arbitrage or other dishonest methods will result in bonus forfeiture.

To see the latest bonuses and promotions, visit our Bonus Page and Promotions Page visit.

To keep gaming at b399 fair and enjoyable for everyone, certain activities are strictly prohibited. Violations may result in permanent account closure and forfeiture of any balance.

• Using any software, bots, or automated methods to play games is strictly prohibited.
• Any attempt to manipulate game outcomes is a punishable offense.
• Gaining unfair advantages through collusion or collaborative methods is strictly prohibited.
• Harassment, threats, or disrespectful behaviour toward other players is strictly prohibited.
• Operating an account under a false identity or with misleading information is not permitted.

All games are operated fairly. If an error causes an incorrect payment, b399 reserves the right to recover those funds.

B399 is fully committed to responsible gaming. Our platform offers a range of tools to help players maintain healthy gaming habits.

• Set your own daily, weekly, and monthly deposit limits at any time.
• Session Time Limit — automatic logout after a set period of inactivity.
• Self-Exclusion — temporarily deactivate your account for a set period of time.
• Loss Limit — gaming stops automatically once you reach a set loss threshold.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

B399 takes the security of your personal information seriously. We use SSL encryption and advanced security technology to keep all your data fully protected.

• Your personal information is never sold to third parties.
• Necessary data is collected for service improvement and legal compliance purposes.
• You have the right to request access to your data or ask for it to be deleted.

For more details, visit our Privacy Policy Read.

B399 reserves the right to temporarily or permanently suspend any account, without prior notice, in the following circumstances:

• If any provision of these terms and conditions is violated.
• If fraudulent or deceptive activity is detected.
• If evidence is found of an account being operated under a false identity.
• Upon direction from law enforcement authorities.
• For security reasons or at your request.

You may request to close your account at any time. Any remaining balance will be refunded in accordance with our withdrawal policy.

B399 strives to deliver the highest quality of service through its platform. However, b399 is not liable for temporary service disruptions caused by technical issues, internet outages, or other factors beyond its control.

• These terms and conditions are governed by international gaming law.
• For any dispute, we first aim to reach a resolution through direct discussion.
• b399's maximum liability is limited to the amount deposited in your account.
• If a technical error causes incorrect odds or results to be displayed, b399 reserves the right to void the affected bets.

For any questions or complaints, contact us at support@b399.bet. Our support team is available 24/7.